QUESTIONS AND ANSWERS
Where are you located?
Our bakery has been located in Davis, California since 1986. Davis is a proudly quirky city, famous for bikes, solar homes, toads, its farmers market, progressivism, and its university (among other things). We do not, however, have a retail storefront; you can only buy our products at these Northern California farmers markets. Visits to our bakery are by appointment only.
What do you mean by farm-to-oven?
Farm-to-oven is our play on the increasingly popular local food movement terms "farm-to-table" and/or "farm-to-fork".
Wikipedia describes this as:
"[...] a movement which aim[s] to connect food producers and food consumers in the same geographic region; in order to develop more self-reliant and resilient food networks, improve local economies, or for health, environmental, community, or social impact in a particular place."
And while Sacramento promotes itself as "America's Farm-to-Fork Capital", the academic and technological engine of this movement is in Davis. The unique advantages of being here are not lost on us.
Because of our presence at nearly 40 farmers markets across seven Northern California counties, we have have established unique links to many of the farms and agricultural producers in what is one of the most fertile, productive agricultural regions in the world. We source local ingredients and support local agriculture whenever possible. We use flours from Sacramento Valley wheat, milled just up the road in Woodland. We use Mariani nuts from Winters, local honey, and Ghirardelli chocolate.
We have also fostered connections with the university. Our sourdough starter, for example, is based on a pure strain of Lactobacillus sanfranciscensis sourced from the UC Davis Food Science and Technology department.
For us, local food is not a movement; it's a way of life. And it has been since we opened for business 30 years ago.
Where can I buy your products?
We have stands at dozens of farmers markets throughout Northern California. Please click here to see all the farmers markets we serve.
Do you offer anything that is gluten-free?
Is your bread organic?
No, although we do use organic ingredients in some of our products. We intentionally prioritize locally sourced ingredients over organic.
Is your bread vegan?
Many of our breads are vegan. Our Salted Rosemary, Sunberry, Jewish Rye, Fermented French, and Sourdough Whole Wheat are all 100% vegan. Our Birdseed, Honey Whole Wheat, and Multi-Grain Whole Wheat have honey in them, but are otherwise vegan.
Can I buy your products online?
We do not currently offer online ordering of our baked goods. We do offer online ordering and shipping of Mi Abuelita Bonita tortillas, made in Sacramento by our partner, Madrid Santa Fe Trading.
Can I place a special order?
How should I store bread?
In most cases, you should keep bread in a dry location at ambient temperature, and away from direct sunlight, and eat it within two to three days. Depending on the weather, bread can go stale or develop mold more quickly. Refrigeration tends to dry out bread and speed up the staling process. If you want to keep bread longer than two to three days, wrap it in plastic and freeze it. When you're ready to eat it, let it thaw completely and place it it a hot oven for a few minutes, and it should retain its freshness.
Does your bread freeze well?
Yes! Freezing is the best way to store bread for extended periods. Freeze your bread when it's fresh; when you're ready to eat it, let it thaw completely and place it it a hot oven for a few minutes, and it should retain its freshness.
How long does your bread last?
Moisture content, packaging, ambient temperature and humidity, and other properties all play a part in how long bread lasts. While some of our breads can last as long as a week under certain conditions, we generally recommend that you eat your bread within two to three days.
There is a problem with my purchase. Can I get a refund or replacement?
Absolutely! We guarantee your satisfaction. If there is any problem at all with any product that you purchase from us, we will happily replace it or refund your money. Please let us know, and we'll always be happy to accommodate.
Can you donate product to my charity / non-profit / event?
In most cases, yes. We regularly donate baked goods to local schools, clubs, charities, events, etc. Please contact us and we'll be happy to discuss your specific needs.
Why don't you serve my farmers market?
If you think we should be serving a farmers market or local community that we are don't, please let us know. Talk to the market manager or contact the sponsoring association, and tell them that you want to see The Upper Crust Baking Co. Your voice is the most persuasive tool!
Are you the same as the upper crust in XXX?
No. We are not a chain and we are not related to any other Upper Crust bakery or pizza place or restaurant. Unfortunately, it's not a very original name.
Are you hiring?
I have a question that is not answered here.
Please get in touch.